Why Spa World?

Spa World is the largest spa retailer in the Southern Hemisphere and a member of the Vortex™ Leisure group of businesses.

Vortex™ Leisure distributes spa pools and swim spas under various brands to over 20 countries around the world.

We are a truly integrated business in that our Australian and New Zealand-based design team develops products, we manufacture them ourselves, sell them through our stores and websites and support our customers from our New Zealand-based customer care center in Nelson.

By controlling every aspect of our business, from innovation and quality control to customer support, we can ensure that our products, service and support are second to none.

The world's first carbon neutral spa retailer

Climate change is real. It is the biggest threat to our planet right now.

As a responsible manufacturer, we're taking meaningful climate action to reduce our environmental impact and lead the change in our industry.

Our Awards

At Spa World, we're committed to excellence in all areas of our business – from the quality of our products to caring for our customers. Don’t just take our word for it. The experts think so too! Check out our awards and accolades below.

Spa World Concierge

The Spa World Concierge Program is a personalised customer-care service designed to make your spa ownership experience as simple and stress-free as possible.

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.