Our Sustainability Story

Here at Spa World, we’re all about enjoying life – about cherishing every moment, spending quality time with loved ones and, of course, appreciating our beautiful natural surroundings!

As a responsible manufacturer, we're taking meaningful climate action to reduce our environmental impact and lead the change in our industry.

Carbon neutral spa pool retailer

In our mission to support a more sustainable future, were taking decisive steps toward lessening our environmental footprint and encouraging responsible consumption.

How we are making a difference:

  • We are a 100% carbon-neutral company and the first carbon-neutral spa retailer in the world.
  • Our products focus on enhanced energy efficiency, such as heat pumps priced within reach, spas designed with top-tier insulation, and heavy-duty spa covers for optimal heat retention
  • Prioritising longevity. Unlike some companies that market low-cost, low-quality spas, our approach is different. We carefully select components that withstand the test of time, ensuring our customers receive value that extends beyond the initial purchase.
Guaranteed best possible experience

Our confidence in our products is reflected in our 60-day satisfaction promise and comprehensive and transparent warranties, exceeding industry standards.

While our prices might not be the lowest, the long-term savings on operational costs, spare parts, and the reduction of waste signifies our investment not only in our customers' satisfaction but also in environmental stewardship.

We stand firmly against practices that harm our planet. Join us!

The first carbon neutral spa retailer

As a responsible manufacturer, we're taking meaningful climate action to reduce our environmental impact and lead the change in our industry.

In early 2020 we committed to becoming a 100% carbon neutral company, joining the many other companies and industries taking a stand for the planet.

Six months later, we became the first carbon neutral spa retailer in the world!

For us, the catalyst for change was the devastating Australian bushfires. We’ve always been into reusing, recycling and reducing waste but the bushfires were a wake-up call.

We needed to act with urgency and we needed to show our own industry that carbon neutrality can, and must, be done.

Join us!

The more businesses on board with this the greater progress we'll make towards a truly sustainable planet.

If you or your company is interested in measuring and reducing your own carbon footprint, there are some great tools out there to help you.

As a start, simply Google ‘calculate your carbon footprint’ or check out the carbon footprint calculators on Ekos' website.

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.