Our People

Adam first joined the company in 2003 and has been involved across most areas of the business since then. Adam's focus now is on continuous improvement and evolution of the product range.

Andrew brings 20 years' experience in the spa industry to the CEO role as well as a board member for Spa World and Vortex Spas New Zealand.

Angus is a shareholder and non-executive director. Angus brings a wealth of experience sitting on boards and various executive roles within the ICT industry.

Annabella worked as a broadcast journalist in Auckland before joining the Spa World team. When she's not creating content, Annabella enjoys sailing and embarking on outdoor adventures.

Camille is originally from San Diego, California and has a background in education and hospitality. When she is not helping customers, she enjoys exercising, making jewellery and going on adventures with her partner and their dog.

Charne has 12 years of procurement experience and has recently moved from South Africa with her family. She loves spending time with her kids in the great outdoors.

Ciara is our Irish Leprechaun who has been living in New Zealand for six years. She has 12 years of customer service and administration experience. Outside of work, she enjoys hanging out with her family.

Craig joined the company in Feb 2017 coming from a corporate finance and general management background. When he's not counting the beans (or spas), he's trying to catch fish.

Craig Fairbairn has been in the Spa industry for 30 years. He has expert knowledge of the industry and predominantly works in our Show Team throughout Australia and New Zealand.

David has been in the spa industry for over 20 years and is passionate about improving the health, well-being and happiness of the Spa World family.

Jake has been matching customers with the perfect spas since 2017 and prides himself on friendly service. When not helping customers, you can find Jake playing football or anything in or around the ocean.

Hamish has matched thousands of families to the perfect spa pool. When not not helping customers, you will find him out on his mountain bike or motorcycle.

Holly has worked in the customer service industry for over 12 years. She has used her skills and experience to learn about the spa industry and assist her customers.

Jack is guru in all thing’s to do with warehousing.

Jane moved here from the UK in January 2016 and spent a year' relaxing'. She joined Spa World in January 2017 and is very much enjoying her role.

Julie is originally from the UK and has lived in New Zealand with her husband and two kids for the past decade. When not working, she enjoys hanging out with her family.

Kenneth (J) is from North America and joined Spa World in 2013. He is passionate about making a positive impact, everything online and tech.

Kyra has years of call centre experience in the US and is obsessed with providing the best customer experience. She enjoys travelling and exploring the outdoors.

Leah previously worked in Aviation Operations for 17 years. She is passionate about customer service and enjoys spending time with her family and friends.

Mariam has a background in communications and she is the Spa World™ writer and content creator. When not lifting the lid on spas, she’ll be at the gym or in the hills with her dog.

Mario completed a degree in IT before coming on board to become the warranty and Service and Warranty Manager for Spa World.

With over 7 years experience creating and telling visual stories, Matt joins the Spa World family as our Videographer. When Matt isn't operating the camera you'll find him down at the beach for a spot of kitesurfing.

Meg has 18 years' experience in logistics and inventory control roles. She brings this experience to Spa World and manages hundreds of container movements per year.

Megan is passionate about providing 5-star service. In her spare time, she participates in several water sports, but her favourite is sailing.

Mel has been in customer service and warehousing for 20 years. She answers queries for Spastore, as well as hanging out with her husband and kids.

Michael has 20 plus years of sales & client management experience as well as vast real estate knowledge, he knows how to add value to your property with the right Spa Pool.

Mish has over 20 years in customer service and is a born organiser, focused on your spa delivery. When not working on bookings she spends time with friends and family.

Mike is from St. Louis, Missouri and has a customer service background. Outside of work he likes to dabble in the arts. Mike and his wife are looking forward to the birth of their first child.

Before joining Spa World™, Monique worked in the UK for a large tech giant and has strong product marketing skills. In her spare time, she enjoys being in the outdoors and trying out new food places.

Nicola worked in the legal sector before joining Spa World. She enjoys spending time with her young family and likes to stay fit to keep up with her twins.

Patrick has been in the spa industry for more than 25 years and when he is not putting the aaaaaah in the spa for his customers he is out fishing or out enjoying his orchard.

Rabi is passionate about delivering the best service while making sure people are getting into the perfect spas for themselves and their families.

Rachel has been in customer services for the past 24 years. She is passionate about making sure every customer receives a 5 Star experience.

Rachel has been in the spa industry since 2003 and loves being a mum and helping make sure that things get to the right place at the right time.

As a former service supervisor for an international airline, Sharona brings her passion for helping people and making sure they receive the service and care they deserve to her role at Spa World.

TJ loves to help people and when he's not, he's entertaining them in the online streaming world.

Willie is the master of all things delivery. He always goes the extra mile to make sure he puts the aaahhhh in the spa for customers.