Concierge Service

Spa ownership just got a whole lot easier - thanks to the Spa World Concierge service.

The Spa World Concierge Program is a personalised customer-care service designed to make your spa ownership experience as simple and stress-free as possible.

How does it work?

When you buy a spa or swim spa from Spa World, you will be introduced to your own Spa World Concierge.

They will be your single point of contact and personal guide during this process - from the time you purchase your spa until after it’s delivered.

What does a Spa World Concierge do?

Your Spa World Concierge will be the one person you can rely on to provide the prompt responses and the experienced advice you need.

They will contact you around two to three days after you purchase your spa to introduce themselves and explain the next steps.

There are several decisions to make as you prepare to become a new spa owner. Your Spa World Concierge will help you with:

We’re here to help!

You can reach out to your Concierge at any time with questions you may have.

And don’t worry, you won’t be inundated with constant calls or never-ending emails. Your personal concierge will only be in touch when necessary.

It’s all part of the service!

Contact Us

Fill out the form below to get in touch, or for faster service use our live chat!

Five Star Trust Pilot Rating

We are proud that Spa World customers have given us a Five Star Trustpilot rating.