Infrared Sauna Rolleston

At a time where service standards seem to be dropping across all industries around NZ, this was a truly exceptional experience. Every touchpoint was excellent, every staff member knowledgeable, friendly and willing to go the extra mile. From purchase to delivery, every aspect was seamless.

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Hamish at Spa World Christchurch, and I cannot recommend him highly enough! As first-time spa buyers, my partner and I were a bit overwhelmed by the process, but Hamish guided us every step of the way. His extensive knowledge and genuine passion for helping customers made our experience enjoyable and stress-free. He took the time to understand our needs, explained the various options available, and patiently answered all our questions. Hamish even provided us with valuable tips on maintenance and care, ensuring we felt confident in our purchase. Thanks to his exceptional service, we found the perfect spa that fits our lifestyle and budget. If you're considering buying a spa, look no further than Spa World Christchurch and, specifically, Hamish. His professionalism and dedication to customer satisfaction truly set him apart. We can't wait to enjoy our new spa, and we're grateful to Hamish for making it all possible!

Oh my goodness, what a great experience. We made several visits to the Christchuurch Spa World and dealt with Hamish. He actually has awards for being the most expereince and knowledgeable Spapool consultant in New Zealand so we were lucky to come across him there. We didnt realise what we wanted at all until Hamish took us through lots of conversation about our family, our property and lifestyle so we could be matched with our perfect spa. Theres a lot to it in terms of quality, running cost, durability, size, functions etc. And we worked really hard to find a better deal but went back here because after everything we heard and saw, it was a no brainer for us. Thanks so much. Highly recommend.

We would highly recommend Spa World to anyone looking to purchase. Hamish and the install team were an absolute pleasure to deal with in the early days and have been very impressed by the after care Hamish has provided with any questions we have regarding water balance etc. The staff are all very knowledgeable and helpful and we are loving our new spa. Thanks again Team 🤩

I would highly recommend Spa World for you to purchase your spa. From the moment we spoke to Hamish Methven to purchase then to the delivery, installation & handover with Frank we had an exceptional experience. We are really enjoying our new spa. Thanks to all of the team at Spa World as you were all fabulous to work with. Jason & Jo Mathieson

Refreshing to get such comprehensive service and knowledge combined with genuinely lovely staff. Hamish and Britney are so helpful and have such a good understanding of their products it makes me want to buy my next spa here!! Great team and great spa (Fisher 7)...we use it waaaay more than we thought we would!!

The install team of Frank, Tyson, & Mat were great. A pleasure to have on site and great ambassadors for the Spa World brand. Hamish and his showroom team made the daunting spa selection and purchase process straightforward, creditable, and rewarding. Great job - thank you. After researching many many sub $10k spa options, we are extremely happy with our choice of Fisher 3. Not only met our limited space constraints but punched well above its weight in features, quality, and warranties.

Hamish and Brittany were excellent in helping us select the right spa for our needs . We had the Spa installed within 10 days of selection and the installation team of Frank and Tyson were excellent . Tyson spent an hour with us to help with instructions and future care of our new Spa. Very happy with the selection of the Vortex Cerium .

Exceptional. Flawless experience :)

Totally recommend if your buying a spa go to spa world an talk to Hamish, him an the team there have fully installed our spa an have been super helpful

Purchasing our Vortex Cobalt Spa from Spa World Christchurch has been a seemless and great experience. Hamish was fantastic, he carefully explained the features, benefits, and options available. He is very knowledgeable and friendly to deal with. His communication after our visit was great and he was able to take us through the purchasing process easily and completely stress free. We certainly felt valued as customers. Frank and Tyson from Powerhouse Movers Ltd who delivered the spa and set it up were absolute legends, great communication pre-delivery to make sure everything was good to go and then through the whole set up and handover process they were amazing. The whole process from start to finish of getting our first Spa was great. I highly recommend dealing with this amazing team. Thanks so much guys.

My husband and I treated ourselves to a new spa pool we were very overwhelmed by the selection and all the spa places!! Britney at the chch branch was awesome she only showed us spas that meet the criteria we wanted to save us a whole lot of unnecessary time. She was awesome throwing in an awesome package that ment our new spa was great for entertaining our family of 5 and also throwing in a booster for our wee son which we never even thought of!! From picking our spa and paying it was delivered and set up within the week!!

Reasonable price. Great spa. Competition advertise cheaper spas but add extra cost for set up etc. great to have it all inclusive to minimise any hassles and stress. Service was great, sorting out the electrician, old spa removal as well as the delivery and setup.

We bought our Fisher 5S a few months ago, and we've used it most nights since then! Britney did a great job explaining the various spa models to us and was extremely knowledgable about all the Spa World products. Delivery was quick and the installers were excellent. Really recommend Spa World!

Great company to deal with. Super helpful staff that bend over backward to make sure you are happy. Thank you!

Thank you Britney for your excellent service ,advise and knowledge in helping us choose our spa , all clearly explained what to look for to make the right choice ,kind Regards Anne and Marc

Bought a Vortex Mercury, excellent purchasing, delivery and post-delivery experiences and just the right spa for the family.

My wife & I very recently purchased a Vortex Mercury spa from spa world Christchurch and we love it! We went to multiple places in Christchurch looking at various spas but what sold it for us was, Britney & her knowledge of all Spa Worlds products, her professionalism, patience and not pushy at all! Britney ensured we ended up with the right product to suit our needs. The purchase was super easy, delivery quick & the team set up spa, filled it & fully commissioned it. The after sales care & dedicated help line you can call is second to none. Thank you Spa World for a great product & customer service and a special thanks to Britney for the great service, you are a great asset to Spa World team in Christchurch. My wife & I would have no hesitation in recommending Spa world!

I bought a VORTEX MERCURY Spa from Spa World Christchurch and I am very happy with my purchase. They have a wide range of spa pools, swim spas and jacuzzi spas from leading brands like Jacuzzi and Vortex. The staff were very friendly, helpful and knowledgeable. They helped me choose the best spa for me and explained the features and benefits of each spa. The delivery and installation were smooth and professional. They set up the spa quickly and efficiently, and showed me how to use it. They also followed up with me after the installation to make sure everything was working well. The spa itself is amazing. It is very comfortable, relaxing and easy to use. It has two luxurious loungers with foot massage jets, a neck and shoulder therapy seat with downward facing jets, and individual seat pressure controls with EzyGrip handles. It also has Hydroflow stainless steel jets, Hydroglow backlit jets and topside controls, and Purezone automatic water care system. The spa also has a tranquil water feature and an aromatherapy function. I highly recommend Spa World Christchurch to anyone looking for a quality spa pool or swim spa at a competitive price.

Fantastic service from Hamish at SpaWorld in Christchurch. Super helpful and answered all our questions from our initial landscaping phase right through purchase and delivery - which happened on time and flawlessly - thanks Frank! The communication was awesome from the whole team. We never felt pressured to buy until we were ready unlike the first large spa retailer we went in to see. We bought a Cobalt Avante, once the extra value was explained it made sense and we are so happy we did! It builds family time together and we love it! Thanks again Hamish.

We had the pleasure of dealing with Hamish at spa world Christchurch who was very friendly and approachable, his product knowledge made our purchase easy and his communication both before and after delivery has been outstanding. We have had our pool for two weeks and couldn’t be happier with our choice. Thanks again Hamish

Super friendly service with Expert advice. Hamish and his team will not only look after you right from the start to ensure you get the right spa for you, but their care and service is unmatched when it comes to after sales support. You cannot be disappointed with a purchase from these guys.

We purchased a SPA in May this year, we originally only went into SPA World in Christchurch to look at Pergolas's as we had already decided on buying a Hot Springs Spa. Britney was fantastic, we placed an order for a Pergola and ultimately ended up buying a Jacuzzi J475 SPA to go with it.... this only happened due to the exceptional customer service. We are very happy customers and the spa is great

Britney has been amazing, helpful, genuine and very professional.

I would highly recommend Spa World Christchurch. Especially Britney was a pleasure to deal with. She’s friendly and knowledgeable, excellent communication before and after purchase. She’s willing to go the extra mile to help. Thank you Britney.

We would like to thank Britney for her excellent customer service. We were very impressed. We had been shopping for a spa pool, visiting many stores, speaking to many sales people, and hearing a lot of sales pitches as they tried to sell us their spa. Britney was friendly, knowledgeable, giving clear explanations without the hard sell, or putting on pressure to buy. She also followed up once we had made our choice, answering our questions, reassuring us and making it all so easy. We are very happy with our choice of spa, thanks to Britney. Buffy and Russell

We purchased our Vortex Xenon spa from Spa world in January - Katrina in Sales was excellent in her advice and support! We have been enjoying our spa very much since installation!

Buying a Spa is a big decision and you want to do it right. Jamie at Spa World Christchurch made the decision making process easy for us, pointing out the various differences in the range of spas that they had. After finding out what we wanted in a spa and a little about our lifestyle we were directed to a couple of models and again the differences. We spent a lot of time looking and asking questions and at no point did we feel rushed or put under am=ny pressure to make a decision. One of the best things that Jamie said to us was "I won't sell you a spa until you sit in it", best advice ever! We did exactly that sitting in various spas and it was surprising the differences and how it would affect you enjoyment of using it, especially if you entertain and share it with family and friends regularly. Having spent a couple of hours in store but not making a decsion we were pleasantly surprised to receive a video from Jamie that thanked us for coming to the store and he gave us a quick recap and tour on the spa models that were considering, now that that is great service and still no pressure to purchase. We settled for a Jacuzzi J375. Installation day came and we had some fun, Hamish (Store manager) o undertook the install and setup and didn't rush the process and explained everything from start to finish as we set up the spa, again it was a really great experience. We absolutely love the Jacuzzi J375, it's used almost daily and is wonderful, maintenance is easy and the water stays crystal clear. The cover lifting system is a breeze and can so easily be done by anyone. As a new spa owner never having owned a spa or a pool before the backup support and ongoing questions have been answered quickly and with a cheerful manner. I would thoroughly recommend that if your shopping for a Spa then Jamie and Hamish at Spa World Christchurch are definitely worth talking to about what you want.

Had the best experience buying our new spa from Spa World Christchurch. Staff are super friendly, fantastic high quality products and the delivery guy Frank was just amazing. Super nice, efficient, friendly and so knowledgeable. Answered all my question and even questions I did not think to ask. A+++++

I basically bought my sauna online through Spa World but I dealt with Jamie over the phone and he was super helpful, answering all my questions. The Spa World website was extremely detailed and helped me make up my mind what I wanted.

We brought our Vortex Nitro Spa from Spa World Christchurch in November. The sales person, Jamie was extremely helpful and answered all our questions no matter how small . The installation process was seamless and the after sales service has been great. We are loving our spa pool and use it almost daily since installation. Best decision we ever made!

I would highly recommend the sales person Jamie at Spa World ChCh. He listened and recommended the best spa for me. He has a wealth of knowledge of all the differences between brands etc and answered all of my questions. The delivery guy Frank and his team installed with such ease and the communication was excellent. Don’t hesitate to purchase from Spa World ChCh! You won’t regret it.