Our customer care team is often asked about Alpine Spas™ products and where they are made. We don’t sell Alpine Spas™, but we do care about helping our customers make good decisions – so we wrote a quick article on the topic.
In this article, we’ve used brand names not affiliated with Spa World™ or Vortex Leisure Pty Ltd, the parent company of Spa World™. You can see the list of the brand owners at the bottom of this article. All information, including pricing and product details, was accurate at the time of writing (3 July 2020) and may change without notice.
Who are Alpine Spas™?
Alpine Spas™ is a New Zealand-owned spa retailer that sells a variety of spas and related products; including entry to mid-level spas, swim spas, saunas and gazebos.
They have a showroom in Auckland and one in Christchurch and distribute their products to customers throughout New Zealand.
Who owns Alpine Spas™?
Alpine Spas™ is owned by Simon Riddel. He is the company’s sole director. Simon’s family previously owned No. 1 Fitness®, which was sold to Torpedo 7® around 2013-14.
How long have Alpine Spas™ been in business?
Alpine Spas™ has been in business since 2014. Alpine Spas™ was incorporated in May 2014 and started trading in late 2014 or early 2015.
Are Alpine Spas™ made in China?
Alpine Spas™ are made in China by a contract manufacturer called SunSpa®.
When considering the country of origin, it’s important to remember that where the spa is made is not a reliable indicator of quality.
Some of the best spas and swim spas on the market for quality and value are made in developing countries – for example, Jacuzzi® and Hot Spring® have factories in Mexico; while Oasis Spas® , Fisher Spas™ and Vortex Spas™ are made in China.
To learn more about spas made in China and what to look out for when buying a Chinese-made spa, read this detailed article.
What product brands does Alpine Spas™ sell?
Alpine Spas™ sells Alpine Spas™, Artesian® Spas, Master Spas® and Alpine Spas™ Saunas and Gazebos.
Where are Artesian® Spas made?
Artesian Spas® are manufactured in Nevada, USA. Alpine Spas™ sells its range of Artesian Spas® for between $9,995 and $30,995.
Are Alpine Spas™ expensive?
Spas sold in New Zealand range in price from $4995 to over $30,000+, depending on any additional specifications and design features.
Compared with the industry average for spas sold in New Zealand – Alpine Spas™ are priced in the lower to mid-range, making them an option for people looking for an entry to a mid-level spa or swim spa.
While you’re looking at Alpine Spas™ pricing, you’ll notice that alongside their own prices they show a higher, ‘similar elsewhere' price.
We presume this is to highlight that their product is better value. Don’t be fooled – in our opinion it’s just a marketing gimmick.
In fact, we’d go as far as to say ‘similar elsewhere’ pricing strategies are dishonest and misleading as the companies using them are implying a discount that doesn’t actually exist.
In reality, Alpine Spas™ products aren’t sold by anyone else so it’s not clear which spas they’re comparing their prices with.
In fact, products similar to Alpine Spas™ – Fisher Spas®, Lifestyle Spas®, Silver Spas® or Moana Spas® for example – are either similar in price or actually less expensive.
There are certainly many spas on the market such as the Vortex Spas® and HotSpring® Spas range, and the Jacuzzi® 200 series that are more expensive than Alpine Spas™, but in our opinion they also have a higher build quality and/or more features.
How much does an Alpine Spa™ cost?
You can see the pricing for most, if not all, Alpine Spa™ products on their website. Alpine Spas™ range in price from $4,995 to $11,995.
How much does an Alpine™ Swim Spa cost?
Alpine Spas™ swim spas range in price from $16,995 to $35,995.
How much does an Alpine™ Sauna Cost?
As mentioned above, Alpine Spas™ also sell saunas – both infrared and steam saunas, and indoor and outdoor units. Their saunas range in price from $2995 to $11,995.
Learn more about infrared saunas and their benefits.
Are Alpine Spas™ designed in Canada?
On their website, Alpine Spas™ state their spa models are 'designed by The Canadian Spa Company® based in Canada'.
The Canadian Spa Company® manufactures and supplies hot tubs, swim spas, outdoor furniture and saunas to major retailers worldwide – including Costco®. Its products are made in North America, Asia and Europe.
We could not find any information to verify the claim that Alpine Spas™ are designed in Canada.
Do Alpine Spas™ do service?
Alpine Spas™ offers a nationwide after-sales service. They do not have a seven day a week customer care centre, which you’d expect from a company of this size.
Are Alpine Spas™ any good?
If you’re in the market for an entry to mid-level spa, an Alpine Spa™ might be a good fit for you.
Have a look at the pros and cons list below for our view on what’s good and not so good about Alpine Spas™.
Should I buy an Alpine Spa™?
If you are after an entry to mid-level spa pool, then, yes – you should consider buying an Alpine Spa™, along with others.
As with any significant purchase, it’s always wise to shop around and compare products. We suggest making a list of your top requirements first. There's a handy checklist in our Spa Buyers Guide that will help you do this.
Here are three important things to consider when choosing who to buy a spa from and what spa to purchase:
- Is price the deciding factor or will you pay more for quality?
- How important to you is the after-care service or warranties?
- What about the running costs?
What do Alpine Spas™ customers say?
According to Google reviews, Alpine Spas™ customers seem happy with their products and service (Alpine Spas™ had 398 Google reviews and 4.8 stars at the time of writing).
It’s worth noting that Google reviews are not always a good indicator of customer loyalty, as Google does not require authentication that the review is genuine and from a real customer.
TrustPilot, the most trusted review site in the world, is a much more reliable gauge of customer opinion as all posted reviews are from verified customers.
Alpine Spas™ does not have a profile on TrustPilot, so it’s hard to compare how they stack up against similar competitors. You can view the Spa World Trust Pilot profile here.
Alpine Spas™ Pros and Cons
- Entry to mid-level spa and swim spas
- Nationwide support service
- Nationwide after-sales service
- A range of products to choose from
- Timber frames - not ideal as they can rot, attract mould and crack
- Longer warranties than they have been in business – we've seen situations, where that can potentially leave customers exposed to losing coverage, should the company shut down
- Higher running costs than fully-foamed spas
- They don’t have a 7-day customer care centre
What products are similar to Alpine Spas™?
Products in the same price bracket and similar quality to Alpine Spas™ include Fisher Spas® as well as Leisurerite Spas® from Spa Depot®.
If you’re after something in the next tier up, you might consider Vortex Spas®, Galaxy Spas® premium line or Signature Spas® from Spa Depot®.
If you are looking for a top of the range spa, then we recommend Hot Spring® Spas, Jacuzzi® Spas or Bullfrog Spas®.
Learn more about the best spa brands on the market by clicking here.
Download The Buyers Guide
The following registered trademarks are owned by companies not affiliated in any way with Spa World™ or Vortex Leisure Pty Ltd – the parent company of Spa World Ltd:
Oasis Spas® trademark is owned by Oasis Leisure Products Pty Ltd.
Galaxy® Spas trademark is owned by Retail Links Ltd.
Alpine Spas™ trademark is owned by Alpine Spas Limited
Artesian Spas™ trademark is owned by Artesian Spas
Bullfrog Spas® trademark is owned by Bullfrog International, LC
Spa Depot® trademark is owned by Spa Depot Limited
Signature® Spas trademark is owned by Spa Industries Pty Ltd (SCS).
Passion Spas® trademark is owned by Fonteyn Outdoor Living Mall
HotSpring® Spas trademark is owned by Watkins Manufacturing Corporation (Watkins).
The Canadian Spa Company® trademark is owned by Canadian Spa Company
Leisurerite Spas® trademark is owned by Spa Industries Limited
No.1 Fitness® and Torpedo 7® trademarks are owned by The Warehouse Limited
Vortex® Spas, Fisher™ Spas and Spa World® are trademarks owned by Vortex Leisure Pty Ltd.
The Jacuuzzi® brand is owned by Jacuzzi Inc. and exclusively licensed for use to Spa World™ in Australia and New Zealand.