How to Set Up Jacuzzi® SmartTub™ App

Need help connecting the Jacuzzi® SmartTub™ App to your device? Read this step-by-step guide to setting up and operating the SmartTub™ App.

SmartTub™ System

Jacuzzi® SmartTub™ allows you to fully and remotely control your spa from your device wherever you are. As long as you have a WiFi cellular connection you can control your spa using SmartTub™.

Keep reading to learn how to set up and operate the SmartTub™.

In this article, you’ll learn:

This article mentions brand names, which are not affiliated with Spa World™ or Vortex™Leisure Pty Ltd. You can see the details about these brands at the bottom of this article.

What is Jacuzzi® SmartTub™?

SmartTub™ is an optional upgrade that allows you to fully and remotely control your spa from your device. The system comprises hardware that uses cellular transmission for easier connection and a more dependable signal than WiFi and a downloadable app. This makes controlling your spa easy and convenient. If you are in the living room of your house or in another country, as long as you have a cellular connection, you can access the control settings on your Jacuzzi®.

When the SmartTub™ hardware and app are connected, you will be able to:

  • Adjust the temperature of the spa water
  • Control spa jets and lighting
  • Control and monitor energy output (when and how often you run the heating and filtration cycle)
  • Access to information, tips, and videos to enable you to become an expert at operating your spa
  • Receive notifications about power outages, issues and how to resolve them, as well as energy estimates
  • Contact your spa dealer whether you are home or overseas

Click the button below to learn more about Jacuzzi® SmartTub™ App.

Watch: Jacuzzi® SmartTub™ App - How to pair with your spa

How to connect the SmartTub™ app to your spa

Follow the steps below to set up and pair SmartTub™ on your device.

Step 1: Download the app

Download the SmartTub™ App from the Google Play™ store or Apple™ App store.

Step 2: Create your account

Open the app and create an account.

  • Tap “Sign-up”
  • Supply the needed information, including your email address and first and last name, and create a password.
  • Read the Privacy Policy and Terms and Conditions, and tap the checkboxes.
  • An email will be sent to you to complete the signup process. Go to your email address to validate your account.
  • Tap “I have verified my email” on the app.

Step 3: Pair SmartTub™ with your spa

The next step is pairing your hot tub with the SmartTub™ app. Start by locating the SmartTub™ sticker next to the hot tub's control panel.

You can either scan the QR code with the SmartTub™ app or manually input the serial number located below the QR code on the sticker.

After you pair the hot tub’s serial number to the SmartTub™ app, the app will load and connect the hot tub to the internet.

Step 4: Activate your warranty

The next step allows you to activate your spa warranty.

  • Supply the needed information, including your first and last name, address and email address.
  • Tap “Done”

Please note: This is not required for users outside North America. You can tap “Skip for aftermarket installations” to proceed to the next screen.

Step 5: Enable notifications

Once the pairing process completes, you may enable app notifications.

Step 6: Sit back and relax!

Begin enjoying the benefits of your internet-connected hot tub.

Please note: The first year of data service is included. You will need to renew the subscription after the first year. Please refer to the terms of service and privacy policy links in the SmartTub™ app for additional information.

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How much does Jacuzzi® SmartTub® cost?

SmartTub™ is a separate add-on to Jacuzzi® portable spas at a cost of $1290 and can be fitted to the spa at any time.

The SmartTub™ hardware module is installed in the spa cabinet and the downloadable app is free for the first year of use.

Is SmartTub™ available for all Jacuzzi® spas?

SmartTub™ is designed for Jacuzzi® portable spas. SmartTub™ is not compatible with Jacuzzi® swim spas.

Can you install SmartTub™ after buying a Jacuzzi® Spa?

Yes, you can install SmartTub™ to your existing Jacuzzi® spa. Click the link below to watch a step-by-step video on how to install the SmartTub™ hardware to your Jacuzzi® spa.

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Watch: Jacuzzi® SmartTub™ step-by-step installation guide

Technical issue or questions about Jacuzzi® SmartTub™?

If you own a Jacuzzi® Spa with SmartTub™ and have technical issues or questions, you can contact Jacuzzi® Spas directly at You can also contact the helpful team at Spa World, the exclusive distributor of Jacuzzi® Spas in Australia and New Zealand.

In Summary

The Jacuzzi® SmartTub™ App allows you to easily access and control the features of your spa.

This application could be an excellent upgrade and make maintaining and controlling your spa even easier.

If you have further questions about the Jacuzzi® SmartTub™ App and hardware, our spa experts are here to help!

Disclaimer: In this article, we’ve used brand names not affiliated with Spa World™ or Vortex Leisure Pty Ltd, the parent company of Spa World™. All information including pricing and product details was accurate at the time of writing and may change without notice.

The following registered trademarks are owned by companies not affiliated in any way with Spa World™ or Vortex Leisure Pty Ltd: Google™ trademark is owned by Google LLC. Apple™ trademark is owned by Apple Inc

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