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How to fix your spa keypad controller (SpaNet® SV, Jacuzzi®, & Balboa® MVP260™ Keypads)

Experiencing issues with your spa keypad or controller? This guide offers troubleshooting for SpaNet®, Jacuzzi®, and Balboa® models, helping you address errors safely.

How to fix your spa keypad controller (SpaNet® SV, Jacuzzi®, & Balboa® MVP260™ Keypads)

Important: A licensed electrician must carry out all electrical work on your spa. Any electrical information included here, whether it is troubleshooting or other instructions, is provided for use by a licensed electrician only. Local electrical codes supersede any information found here.

Please note that the troubleshooting steps below are specific to the keypad and/or controller model. Before proceeding please check which model your spa uses.

Understanding your specific model helps ensure you get the most accurate information tailored to your keypad’s functionality, troubleshooting, and maintenance needs.

Below, you’ll find links to all our existing keypad articles.

Select your model from the list to access detailed guides, including setup instructions, common issues, and solutions tailored to your keypad.

SpaNet® SV Mini 1, Mini 2, SV2-VH, SV3-VH, SV4-VH

If you’re experiencing issues with your SpaNet® SV Mini 1, Mini 2, SV2-VH, SV3-VH, or SV4-VH controller, the articles below may provide helpful solutions

Spa Controller not working - steps to diagnose and repair

When your spa controller becomes unresponsive, this section covers common causes and diagnostic steps to determine if it’s a touchpad or controller issue. Key tips include checking for user errors and testing functionality.

This guide is for SpaNet® SpaNet® SV Mini 1, Mini 2, SV2-VH, SV3-VH, SV4-VH

This article covers the following topics:

  • What is the difference between a spa touchpad and a spa controller?
  • What are the common user mistakes that can cause a spa touchpad to fail?
  • How do I test if my spa control pad is broken?
  • What could cause a controller to fail?
  • What creatures can damage my spa controller?
  • What is the most common error on a spa controller?
  • Buttons not working on the touchpad

Click the button below to learn more about diagnosing and repairing your spa controller.

Steps to diagnose and repair spa controller

How to fix error 2, 5, 6, 8, 10 and "Heat Pump Flow” error codes on your SpaNet® controller

If your SpaNet® controller shows an error, this article might solve your problem.

This article covers the following:

  • How to fix Error 2
  • How to fix Error 5
  • How to fix Error 6
  • How to fix Error 8
  • How to fix Error 10
  • How to fix the "Heat Pump Flow” Error

To learn more about resolving SpaNet® error codes, check the solutions here.

How to fix 2, 5, 6, 8, 10 and "Heat Pump Flow” error codes

How to fix Error 3 and Error 4 messages on Vortex™, and Fisher Spas’™ SpaNet™ controllers

The following are the most common errors you may encounter with SpaNet™ controllers in Vortex™ and Fisher Spas™.

  • Error 3 Troubleshooting Steps
  • Error 4 Troubleshooting Steps

To learn more about Error 3 and 4 troubleshooting, please click the button below.

How to fix Error 3 and Error 4 messages

How to fix error messages associated with a SpaNet® SV Series Heat Pump

If your SpaNet® SV Series Heat Pump is showing an error, this article can help you resolve the following:

  • Decoding SpaNet® SV Series Heat Pump Error Codes
  • HEAT PUMP AMB Error Troubleshooting Steps
  • HEAT PUMP COND Error Troubleshooting Steps
  • HEAT PUMP FLOW Error Troubleshooting Steps
  • HEAT PUMP LOW P Error Troubleshooting Steps
  • HEAT PUMP HIGH P Error Troubleshooting Steps
  • HEAT PUMP COMP Error Troubleshooting Steps
  • HEAT PUMP EXCH Error Troubleshooting Steps

To learn more about fixing SpaNet® SV Series Heat Pump errors, read the full guide.

How to fix SpaNet® SV Series Heat Pump Error Messages

How to Troubleshoot and Fix Touchpad and Controller Issues in Your Vortex™ and Fisher™ Spa

This section provides step-by-step reset instructions for various SpaNet® models and troubleshooting tips for common touchpad issues, helping you get your spa controls back in working order.

  • How to EEPROM or EPRM reset
  • How to reset the SpaNet® SV Mini 1
  • How to reset the SpaNet® SV Mini 2
  • How to reset the SpaNet® SV2-VH
  • How to reset the SpaNet® SV3-VH
  • How to reset the SpaNet® SV4-VH
  • How to troubleshoot the touchpad showing LOW, HIGH AND OFF
  • How to troubleshoot faulty touchpad and missing LED lights

To learn more about troubleshooting Vortex™ and Fisher™ spa controller issues, explore the guide below.

How to Troubleshoot Vortex™ and Fisher™ Spa Controller Issues

Jacuzzi® J-400™, Jacuzzi® J-300™, and Jacuzzi® J-200™

If you’re a Jacuzzi® Spa owner and need help resolving issues with your Jacuzzi® J-400™, J-300™, or J-200™ controller the articles below can be a helpful resource.

How to fix error codes on a Jacuzzi® J-300™ Collection Control Panel

Have issues with error codes on your Jacuzzi® J-300™ Collection Control Panel? This section covers common error messages, from “COOL” and “ICE” warnings to filter and water change reminders, along with step-by-step fixes for each. *

  • “COOL” error message
  • “ICE” error message
  • “SN--1” error code
  • “SN--2” error message
  • “Change CLEARRAY Bulb” error message
  • “Change Filter” error message
  • “Change Water” error message
  • FL--1” error code
  • “FL--2” error code
  • “FL--3” error code
  • “T--OH” error code
  • “H--OH” error code
  • “-- -- -- --” error code.

To learn more about fixing error codes on your Jacuzzi® J-300™, check the guide below.

How to fix error codes on a Jacuzzi® J-300™

How to fix error messages on a Jacuzzi® J-400™ Collection Control Panel

This section provides troubleshooting steps for different issues that may appear on a Jacuzzi® J-400™ Collection keypad, helping you resolve these alerts and keep your spa running smoothly.

  • “Open Flow Switch” error message
  • “Closed Flow Switch” error message
  • “Flow Restriction” error message
  • “Shorted Hi-limit Temp Sensor” error message
  • “Open Hi-limit Temp Sensor” error message
  • “Shorted Water Temp Sensor” error message
  • “Open Water Temp Sensor” error message
  • “Closed Flow Switch on Start-up” error message
  • “Frozen on Start-up” error message
  • “Cool Warning” error message
  • “Freeze protection” error message
  • “Overheat protection” error message
  • “Watchdog Protection” error message
  • “Watchdog Freeze Protection” error message
  • “Controller Overheat Protection” error message
  • “Panel Com Error” error message
  • “Stereo Com Error” error message
  • “Audio Comm. Malfunction” error message
  • “Feature not Installed” error message
  • “Emergency Shutdown” error message
  • “Start-up Malfunction ” error message
  • “Wi-fi Com Error” error message

To learn more about fixing error messages on your Jacuzzi® J-400™, explore the guide below.

How to fix error messages on a Jacuzzi® J-400™

How to fix error codes on a Jacuzzi® J-200™ Collection Control Panel

This section guides you through resolving common alerts, including temperature warnings, filter and bulb replacement reminders, and flow errors, helping you quickly restore your spa’s functionality.

  • “COOL” error message
  • “ICE” error message
  • “SN--1” error code
  • “SN--2” error message
  • “Change CLEARRAY Bulb” error message
  • “Change Filter” error message
  • “Change Water” error message
  • FL--1” error code
  • “FL--2” error code
  • “FL--3” error code
  • “T--OH” error code
  • “H--OH” error code
  • “-- -- -- --” error code

To learn more about fixing error codes on your Jacuzzi® J-200™, check the guide below.

How to fix error codes on a Jacuzzi® J-200™

How to troubleshoot FL error in a Jacuzzi® Spa

This section explains the purpose of the flow sensor and provides straightforward steps to troubleshoot and resolve an FL fault, ensuring proper water flow and optimal spa performance.

  • Steps on how to troubleshoot an FL fault in a Jacuzzi® spa
  • Purpose of a flow sensor in a Jacuzzi® spa

To learn more about troubleshooting an FL error in your Jacuzzi® spa, follow the guide below.

How to troubleshoot FL error in a Jacuzzi® Spa

Balboa® MVP260™ Keypad

If you’re encountering issues with your Balboa® MVP260™ controller, take a look at the articles below for useful troubleshooting tips.

Balboa® MVP260™ touchpad errors, problems and troubleshooting (User Manual)

This section offers troubleshooting steps for common issues on an MVP260™ touchpad, helping you quickly diagnose and fix your Balboa® system.

  • How to fix Error dY
  • How to fix Error OH
  • How to fix Error SA
  • How to fix Error HL
  • How to fix Error Sb
  • How to fix Error IC

Click the button below to learn how to troubleshoot these errors.

Balboa MVP260 touchpad errors

In Summary

We hope this guide has helped you resolve any issues with your spa keypad controller. Remember, if any issue persists, it’s best to consult a professional to ensure safe and effective repairs.

Got more questions? We’re here to help!

Contact Spa World

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How to Troubleshoot Common Issues with Vortex™ and Fisher™ Spas

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