Terms for 60 days right of return
For you to exercise your rights under the Spa World 60 day right of return the following criteria must be met:
- The eligible product must be a new model purchased on or after the 1st of January 2016.
- You must be able to deliver to the nearest depot. All costs of removal and return are yours.
- You must be an individual natural person who is the title owner of the eligible spa. Businesses, corporations and partnerships do not qualify.
- Your eligible product must be in as new condition and not suffered any damage as determined by Spa world or a Spa World agent. Such damage may include, without limitation, internal or external scratches, scrapes, dents, odours, rips, burns etc.
- Your eligible spa must have been returned to the depot, in the same working order as it was on the delivery date, including but not limited to the packaging.
- Your eligible product must not have been subject to any liens or other security interests.
A minimum of 30 days must have passed since the delivery date of your eligible product.
- Your eligible product must undergo a full inspection by a Spa World representative before a refund is given.
If you choose to exercise your rights under this offer, you must notify us in writing to:
Spa World Ltd 940 Great South Road Penrose, Auckland 1061 New Zealand